TRANSPARENT PRICING

Refund Policy

Last updated: October 2026 • Clear terms for Business Studies & Custom Builds
Contents

At Developster Hub, we believe in straightforward, plain-English business terms. We do not maintain hidden cancellation fees or ambiguous fine print. This Refund Policy describes the refund rules governing our paid Business Study sessions and custom software development engagements.

1. Policy Overview

All fees for the Business Study are presented clearly to you before booking. You are never billed automatically without prior written approval.

2. Business Study Consultation Refunds

The Business Study is a dedicated, one-on-one diagnostic consultation where we evaluate your operational bottlenecks and map out concrete technological architectures:

  • Cancellation Prior to Session: If you cancel your scheduled Business Study at any point before the session starts, you receive a 100% full refund of the consultation fee paid.
  • After the Session Has Started or Completed: Once the Business Study session has been conducted, no refunds are provided. Because the time, direct attention, and operational expertise of our engineering team have already been delivered, the service is deemed fulfilled.

3. Rescheduling Your Session

We recognize that business priorities and founder schedules can change unexpectedly. You may reschedule your Business Study session at any time with at least 12 hours of notice at no additional charge.

4. Custom Engineering and Software Builds

For subsequent software development projects contracted following a Business Study:

  • Every build operates under a written milestone schedule with fixed prices.
  • Payment schedules, milestone approvals, and delivery guarantees are defined individually in each project's written agreement.
  • Because custom code is written specifically to solve your unique business workflows, completed milestones approved by the client are non-refundable.

5. Refund Processing Timelines

When an eligible refund request is approved:

  • We issue the refund initiation within 2 business days.
  • Funds are reversed back to your original payment method (bank account, card, or UPI) within 5 to 7 business days, depending on your banking provider's processing schedule.
  • No cancellation fees, processing deductions, or platform penalty charges are deducted from eligible refunds.

6. How to Request a Refund

To initiate a cancellation or refund request, contact us directly with your booking name or email address: