COMPLIANCE & PRIVACY

Privacy Policy

Last updated: October 2026 • Governed by Indian Law (DPDPA 2023 & IT Act 2000)
Contents

Developster Hub ("we", "us", or "our") is committed to safeguarding the personal data of our website visitors and business clients. This Privacy Policy outlines how we collect, handle, store, and protect your information when you access our website or engage our consulting and custom software development services in India.

1. Who We Are and Contact Information

Developster Hub is a specialized business systems and software development practice based in India. If you have any inquiries regarding this policy or how your personal information is managed, you can contact us directly:

2. Personal Data We Collect

We practice strict data minimization. We only collect the minimal personal information necessary to respond to your inquiries and evaluate whether our software engineering services fit your operational needs. We collect:

  • Contact Details: Your full name, email address, and phone number when submitted via our contact or booking forms.
  • Business Context: Company or business name, operational problem descriptions, team size, and selected software systems of interest.
  • Consent Record: The timestamp and confirmation that you accepted this Privacy Policy during form submission.

What We Do NOT Collect: We do not deploy third-party advertising tracking cookies, marketing pixels, social media widgets, or behavioural profiling beacons. We do not track you across other websites.

3. Purpose and Legal Basis for Processing

We process your personal information strictly for genuine business purposes under the provisions of the Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology Act, 2000:

  • To Respond to Inquiries: Reviewing your operational bottleneck and replying within 1 working day.
  • To Conduct the Business Study: Scheduling and preparing for the diagnostic consultation session.
  • Legal Basis: Your explicit and informed consent provided when ticking the privacy agreement box before submitting any form on our website.

4. Who Receives Your Data

We never sell, rent, or trade your personal information to data brokers or third-party marketers. Your data is shared exclusively with necessary technical infrastructure partners who assist in operating our secure digital services:

  • Hosting and Infrastructure Providers: Secure hosting environments where our static site and serverless functions operate.
  • Form Processing: Verified communication endpoints that transmit your message to our engineering inbox over encrypted channels.

5. Data Retention Period

We retain your contact inquiries and operational problem descriptions for a maximum period of 24 months from the date of last contact. Following this period, your inquiry records are permanently and securely deleted from our communication archives, unless ongoing contract execution or applicable statutory compliance under Indian law requires retention.

6. Security Measures

We deploy multiple technical and organizational security controls to protect your information against unauthorized access, loss, or alteration:

  • All communication between your browser and our servers is encrypted using modern TLS 1.3 / HTTPS.
  • Inquiry form submissions are stored securely in an encrypted Supabase database protected by strict Row Level Security (RLS) policies.
  • Access to submissions is restricted solely to authorized engineering administrators (owners and editors) requiring multi-factor authentication (TOTP MFA).
  • IP addresses used for abuse prevention and rate-limiting are cryptographically hashed using SHA-256 and never stored in readable format.
  • Strict Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and Permissions-Policy headers are enforced across all pages.
  • Automated anti-bot honeypots and minimum submission duration thresholds prevent spam abuse.

7. Transfers Outside India

While Developster Hub operates and serves clients in India, our cloud hosting infrastructure and encrypted email routing may process data on secure server nodes maintained internationally. Any cross-border data routing conforms to the cross-border processing requirements of the Digital Personal Data Protection Act, 2023, utilizing industry-standard encryption standards.

8. Your Rights Under Indian Law

Under the Digital Personal Data Protection Act, 2023, you have clear rights regarding your personal data:

  • Right to Access: Request a summary of personal data held about you and processing activities undertaken.
  • Right to Correction: Request correction of inaccurate, misleading, or outdated personal data.
  • Right to Erasure: Request permanent deletion of your personal data from our systems.
  • Right to Withdraw Consent: Withdraw your consent at any time without retroactive impact on prior lawful processing.
  • Right of Grievance Redressal: Register any complaint regarding data management with our grievance contact.
  • Right to Nominate: Nominate another individual to exercise your rights in the event of death or incapacity.

To exercise any of these rights, email us at developsterhub@gmail.com. We will acknowledge and resolve your request within 30 days. You can also click the Request Data Deletion link located in the footer of every page.

9. Grievance Redressal and Contact

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the details for our Grievance Redressal Officer are as follows:

10. Children's Privacy

Our services, website, and consultations are intended strictly for commercial enterprises, business owners, and working professionals. We do not knowingly solicit or collect personal information from individuals under the age of 18. If you believe a minor has submitted personal information to us, please notify us immediately for prompt deletion.

11. Changes to This Policy

We may revise this Privacy Policy periodically to reflect technological updates, changes in operational workflow, or statutory updates under Indian law. The revised version will always be published on this page with an updated revision date.